The Durham Difference®

Durham School Services provides safe and efficient transportation solutions to meet your district’s individual needs. With more than 100 years of experience, Durham is able to provide your district, community and students with the following benefits:

  • Safe and highly trained drivers
  • Unmatched customer service
  • Operational efficiency
  • Industry leading technology-based solutions
  • Financial efficiencies and cost savings
  • Eco-friendly practices

By overseeing routing as needed, bus maintenance, driver recruitment and training, Durham grants each district the opportunity to refocus their efforts on students and away from student transportation.


At Durham, safety is always our top priority. From our students to our team members, we put safety at the forefront of everything we do. This is supported by our extensive employee training programs, monthly safety meetings and daily routine procedures, including pre-and post-inspection of all operated buses, preventive maintenance and child checks. Our commitment to safety is unmatched as we strive to surpass industry standards and deliver excellence.

Financial Efficiencies

According to the National School Transportation Association (NSTA), outsourcing is the most efficient and cost-effective solution while maintaining the highest levels of safety and reliable service. Additionally, it provides a district an average savings of 10 to 30 percent in transportation costs, which can be reinvested into other areas, such as additional educational programs, school supplies and more.

Unwavering Customer Service

Durham is dedicated to providing quality customer service; our solutions are customized to your district’s needs. With ever-changing variables, we will work with you to create a strategic plan to meet your District’s goals and objectives. Durham is not only your reliable transportation partner, but also your champion, working with you every step of the way with:

  • On-site customer service
  • Monthly reporting
  • Feedback management system – BusReport
  • Annual client survey

Experienced Team Members

Durham proudly employees more than 20,000 dedicated individuals. Our drivers receive extensive driving and safety training before getting behind the wheel, including student management and specialized training to care for students with special needs. Additionally, refresher training is provided throughout each school year to ensure our drivers are always exceeding industry standards. We are committed to our mission of getting students to school safely, on time and ready to learn each and every school day. 

Operations Excellence

With more than 100 years of experience, Durham is more than equipped to provide your district with the safest and highest quality of transportation service. We have continued to evolve over the years on a path of continuous improvement, providing you with:

  • Data driven decisions
  • Customized and automated routing schedules
  • Consistent maintenance programs
  • Industry leading technology – DriveCam, BusReport, Durham Bus Tracker App and more
News In Brief
Student Transportation Leader Durham School Services Experiences Powerful Results with Lytx Driver Safety Program
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Three Customer Service Centers Renewed Prestigious Blue Seal of Excellence Awards and One additional Blue Seal location has been granted
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Durham School Services To Donate School Bus to Cabrini Green Legal Aid
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Five Customer Service Centers Renewed Prestigious Blue Seal of Excellence Awards and Four additional Blue Seal locations have been granted
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Durham School Services’ Own Sergio Duenas, Takes Second Place in International Safety Competition
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